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June 21, 2023

ImLive Adds Customer Service Via Telegram, Twitter & WhatsApp

CYBERSPACE—Webcam platform ImLive announced Wednesday that it has expanded its customer service channels to include support via Telegram, Twitter and WhatsApp.  Explained the company in its announcement, "With the rapid growth of digital communication and the increasing popularity of messaging platforms, ImLive recognizes the importance of meeting customers’ needs on their preferred platform. By extending our customer service capabilities to Telegram, Twitter and WhatsApp, we are offering our clients greater flexibility and convenience in reaching out to us for assistance, inquiries and feedback.  "As the most widely used global communication platforms, Telegram, Twitter and WhatsApp provide users with seamless and efficient ways to connect. By integrating these channels into our customer service ecosystem, we are empowering our customers to engage with us using the platforms they prefer, while also enabling faster response times and improved query resolution." To connect with ImLive via these new channels, customers can find the respective links displayed on the site's main page. Via the links, the company's customer support staff offers instant assistance and exclusive bonuses delivered directly through the user's chosen messaging platform. "As part of our ongoing commitment to customer satisfaction, we have opened three brand new channels of communication," said Adrian Stoneman, VP Business & PR at Imlive. "At a time when many sites & apps conceal links to contact support or rely on automated and bot responses that lead customers into an endless loop, at ImLive we firmly believe in the personal human connection, the same strength we have with the connection between hosts and members. “We look forward to engaging with our customers through these new avenues and delivering the highest level of support, putting our people in the front to assist humanly the needs of our customers,” Stoneman added. For more information, visit ImLive.com.

 
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